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Peace Love Heritage

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  • In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

    POLICY / TERMS

    RETURNS POLICY

    RETURNS/EXCHANGES:

    **Please note, Gracefully Exquisite items are handmade and are made to order as well individually customizable. As well as Temple Essential Beauty products.  Also, this being that Temple Essential Beauty is a skincare product line. The skincare products are ZERO returns, exchanges. Please contact us on the contact page if you have any questions or concerns.

    ​TERMS CONDITIONS

    Last updated: September 2020

    Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.gracefullyexquisite.com website (the "Service/ products") operated by Gracefully Exquisite & Temple Essential Beauty("us", "we", or "our") operate under one owner.

    ​Your access to and use of the Services/ Products is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

    By accessing or using the Services/ Products you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

    ​PURCHASES

    ​If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

    You represent and warrant that: (i) you have the legal right to use any credit card(s) or any other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

    ​​

    The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

    ​We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

    ​We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

    ​AVAILABILITY, ERRORS, AND INACCURACIES

    ​We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service/ Product and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.​

    We, therefore, reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

    PURCHASING of PRODUCTS

    Purchasing of any skincare, haircare, inspirational apparel, or elevation publications will not be allowed for exchanges, returns, or refunds for purchased products. All products are created with the utmost intention of providing healthy skin, hair, inspiration, or elevation of one's self. Please note that all products can be altered to accommodate specific needs. To order customized products go to our booking tab to submit a request, or email us and we will gladly assist you in your specific needs. 

    The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.

    Neither the Company nor its representatives is providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone, in the mail, in product packaging, or in email correspondence. This website may contain links to third-party websites. The Company provides these links as a convenience only and does not endorse any of these sites. The Company is not responsible for the content of, and does not make any representations regarding the materials on, such linked third-party websites. If you decide to access or rely on information at a linked third-party website, you do so at our own risk.

    ​ACCOUNTS

    ​When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

    ​You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

    ​We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

    INTELLECTUAL PROPERTY

    ​​

    The Service and its original content, features, and functionality are and will remain the exclusive property of Gracefully Exquisite LLC & Temple Essential Beauty and its licensors. The service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Gracefully Exquisite.

    LINKS TO OTHER WEBSITES

    ​Our Service may contain links to third-party web sites or services that are not owned or controlled by Gracefully Exquisite

    Gracefully Exquisite has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

    You acknowledge and agree that Gracefully Exquisite shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party web sites or services.

    ​We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

    TERMINATION

    ​We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

    ​If you wish to terminate your account, you may simply discontinue using the service.

    ​All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

     

    GOVERNING LAW

     

    These Terms shall be governed and construed in accordance with the laws of Georgia, United States, without regard to its conflict of law provisions.

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

     

    CHANGES

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

    By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

     

    CONTACT US

    If you have any questions about these Terms, please contact us.

    PRIVACY POLICY

    This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

    What personal information do we collect from the people that visit our blog, website or app?

     

    When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

     

    When do we collect information?

     

    We collect information from you when you place an order, subscribe to a newsletter or enter information on our site.

     

     

    How do we use your information? 

     

    We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

     

    • To quickly process your transactions.

    • To ask for ratings and reviews of services or products

     

    How do we protect your information?

    Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

    We use regular Malware Scanning.

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 

     

    We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

    All transactions are processed through a gateway provider and are not stored or processed on our servers.

    Do we use 'cookies'?

     

    Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

     

    We use cookies to:

    • Understand and save user's preferences for future visits.

    • Keep track of advertisements.

    • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

     

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

     

    If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won't affect the user's experience that make your site experience more efficient and may not function properly.

     

     

    Third-party disclosure

     

    We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

    Third-party links

     

    We do not include or offer third-party products or services on our website.

     

    Google

     

    Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

     

    We have not enabled Google AdSense on our site but we may do so in the future.

     

    California Online Privacy Protection Act

     

    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

     

    According to CalOPPA, we agree to the following:

    Users can visit our site anonymously.

    Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

    Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

     

    You will be notified of any Privacy Policy changes:

    • On our Privacy Policy Page

    Can change your personal information:

    • By logging in to your account

     

    How does our site handle Do Not Track signals?

    We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 

     

    Does our site allow third-party behavioral tracking?

    It's also important to note that we do not allow third-party behavioral tracking

    COPPA (Children Online Privacy Protection Act)

     

    When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

    We do not specifically market to children under the age of 13 years old.

    Do we let third-parties, including ad networks or plug-ins, collect PII from children under 13?

    Fair Information Practices

     

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

     

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

    We will notify you via email

    • Within 7 business days

     

    We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

     

    SHIPPING

     

    Gracefully Exquisite ships to most countries worldwide via USPS or UPS for all domestic packages and DHL for all international packages if necessary. Alaska, Hawaii, addresses will be via USPS and or Fedex if necessary.

    Shipping & Handling Charges are as follows:

    • $10.00 flat fee for domestic, all states within the USA 

    • $20.00 flat fee for all international countries we ship to worldwide 

    Orders can be tracked at USPS.com / UPS.com/DHL.com  and etc

     

    The processing time for orders is 7-14 business days hours. After your order has been shipped, delivery time within the United States is 5-7 business days, and 14-30 business days internationally. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary.

     

    Gracefully Exquisite is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs, or back end charges once the package has exited the United States.

    Packages undeliverable by FedEx Smart Post, USPS, DHL, and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.

    Please know and understand that providing quality products, services and experiences is our top priority. Thank you for your time and patience. 

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